Support

Write to us

Email [email protected] in English, Ukrainian or Polish. Tell us what happened and when, and add a screenshot if you can. Please don't send your tenants' personal data or documents.

Domivka Pro

• Pro is bought and billed by Apple. To cancel or change your plan, open your subscriptions (iPhone Settings → your name → Subscriptions) at least 24 hours before the period ends.
• On a new iPhone or after reinstalling the app, open Domivka Pro in the app's Settings and tap Restore purchases.
• Refunds are handled by Apple at reportaproblem.apple.com.

Your data

• Everything you enter stays on your iPhone. Without an account nothing leaves it.
• With Pro and Sign in with Apple, Cloud backup (Settings → Account) keeps a copy on servers in the EU and on your other devices.
• Settings → Your data → Export all data makes a ZIP with every record, photo and document.

Moving to a new iPhone

With Pro, sign in with the same Apple Account in Settings → Account and your data syncs to the new phone. Without an account, the data moves with an iPhone backup (iCloud or a computer) restored on the new phone.

Deleting your account

Settings → Account → Delete account removes the account and the cloud copy for good. The data on your iPhone stays until you delete the app. A Pro subscription is cancelled separately in your Apple Account settings.

For tenants

If your landlord sent you a link to my.domivka.site, ask them about the amount, payment details or your data: they keep the records. We help with the portal itself.